Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Solihull Hospital Urgent Treatment Centre


Told they could not see me

I attended the UTC at Solihull Hospital because I could not get a doctors appointment. I was told that they could not see me. I was very disappointed with the service. It is unclear what services they provide and how you can access their services.